Refund & Return Policy
Thank you for shopping with Souqalsaudi.shop.
Returns
Returns are accepted within 7 days of receiving your order.
To qualify for a return:
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The item must be unused and in its original condition.
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It must be returned in its original packaging.
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Proof of purchase is required.
Non-Returnable Items
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Used products
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Damaged items caused by misuse
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Personal care products (if opened)
Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Contact
For return or refund requests, email us at: